The Hackett Group, Inc. is a strategic consulting and technology advisory firm operating across North America and globally. The company provides a comprehensive suite of services designed to enhance organizational performance, including its best practice intelligence center, an extensive online database. It also offers best practice accelerators, which give web-based access to established methodologies, bespoke software configuration tools, and optimized process flows. Clients can utilize advisor inquiry for expert, evidence-based guidance, and access best practice research for deep insights into successful strategies. Peer interaction opportunities are facilitated through member webcasts, annual conferences, forums, performance surveys, and client-contributed content, alongside intellectual property-as-a-service and Hackett Institute programs. Furthermore, Hackett specializes in benchmarking services, conducting detailed studies across areas such as sales, general and administrative functions, finance, human resources, information technology, procurement, enterprise performance management, and shared services. Its business transformation practices assist organizations in formulating cohesive strategies to achieve enterprise-wide performance improvements. The firm also delivers comprehensive technology solutions, including expertise in Oracle EEA for financial consolidation, integrated business planning, and advanced analytics. For SAP, services span the entire project lifecycle, from initial planning, architecture design, and vendor selection through implementation, customization, testing, and integration. Post-implementation, they provide ongoing support, change management, process transparency, system documentation, and user training. Offshore application development, maintenance, and support are also available. Additionally, The Hackett Group offers a dedicated OneStream practice, guiding clients in selecting and deploying the OneStream XF Platform and Marketplace solutions. Established in 1991, the company was initially known as Answerthink, Inc. before rebranding as The Hackett Group, Inc. in 2008. It is headquartered in Miami, Florida.
The Hackett Group® Establishes AI World Class Information Technology Benchmarks
The Hackett Group published new AI World Class information technology benchmarks quantifying how leading AI adopters change enterprise economics.
The research found AI World Class organizations reduce IT process costs by 27%-35%, lower IT staffing levels by 34%-44%, and improve project ROI by 1.5X-2.5X, with a 75% performance gap emerging versus companies that merely automate existing processes.
The release is thought-leadership marketing supporting the company's AI transformation practice rather than a disclosure of financial results; it cites benchmarking coverage of 98% of Dow Jones Global Titans and 90% of the Fortune 100.