Kelly Services, Inc. is a leading global provider of human capital solutions, serving a wide range of sectors. The enterprise organizes its operations across five distinct business divisions. The Professional & Industrial segment delivers flexible staffing, project-based engagements, and permanent recruitment services for roles spanning administrative support, specialized professional fields, light manufacturing, and customer service centers. Concurrently, the Science, Engineering & Technology division specializes in contingent, results-oriented, and direct-hire placements for positions in scientific research, clinical studies, various engineering disciplines, information technology, and telecommunications. The Education segment focuses on furnishing temporary personnel and executive search services to educational institutions, from early childhood learning environments to universities. Under its Outsourcing & Consulting arm, Kelly Services provides comprehensive talent management programs, encompassing full recruitment process outsourcing (RPO), outsourced payroll administration, strategic talent advisory, and other managed services. The International division extends staffing, RPO, and permanent placement solutions primarily to clients located throughout Europe and Mexico. With a substantial global footprint, Kelly Services caters to customers across North America (including the United States, Canada, Mexico, and Puerto Rico), various European nations (such as France, Switzerland, Portugal, Russia, the United Kingdom, Italy, Germany, and Ireland, among others), and the wider Asia-Pacific area. Established in 1946, the company maintains its corporate headquarters in Troy, Michigan.
KELYA: 10-Q · periodic report
Kelly Services reported Q3 2026 revenue of $927.2 million, down 0.8% year-over-year, with a small net loss of $1.7 million ($0.05 per share) versus a prior-year loss of $150.1 million that included a $102.0 million goodwill impairment. Gross profit rate improved 20 bps to 21.0% and management cited a third consecutive quarter of sequential revenue improvement.
Segment trends were mixed: ETM returned to growth (+2.4%) on strong talent solutions and permanent placement demand, while SET (-2.0%) and Education (-6.4%) declined on soft staffing volumes and K-12 enrollment pressure. Nine-month operating cash flow swung to a $30.7 million use of cash versus $94.0 million generated a year ago, driven by higher working capital needs.
In subsequent events, the board declared a $0.075 per share dividend and on November 4, 2026 approved a renewed $50.0 million Class A share repurchase authorization with no expiration date, replacing the prior $30.0 million remaining capacity. Liquidity remains adequate with $150.0 million fully available on the revolver and all covenants met.