NewtekOne, Inc. operates as a financial holding firm, specializing in delivering a comprehensive suite of business and financial solutions. Its diverse portfolio encompasses several key brands, including Newtek Bank, Newtek Lending, Newtek Payments, Newtek Insurance, Newtek Payroll, and Newtek Technology. Barry Sloane founded the company in 1998, and it maintains its corporate headquarters in Boca Raton, Florida.
NewtekOne Expands AI-Powered Client Support Platform with Glia
NewtekOne expanded its client service platform by launching Glia Voice, unifying voice, chat, and video interactions into a single digital environment.
The integration introduces advanced AI capabilities, including real-time agent coaching, sentiment analysis, and agentic AI designed to handle routine requests while preserving context for human representatives.
CEO Barry Sloane emphasized that the technology is intended to complement, rather than replace, the company's 24/7 support staff to better serve business owners across banking and lending.