TTEC Holdings, Inc.
- Market Cap (Float-Adj) (Float-adjusted market cap computed by the low-float screener — matches the screener row. May differ from the standard cap (price × all shares outstanding) reported elsewhere.)
- $70.5M
- Price
- $1.43
- % Change (Daily % change from the live per-ticker quote feed.)
- 0.00%
- Volume
- 558.7K
About
TTEC Holdings, Inc. is a global leader in customer experience (CX) technology and services, dedicated to designing, building, and delivering advanced, digitally-enabled customer interactions for brands worldwide. The company operates through two main segments. TTEC Digital specializes in crafting and managing robust digital experiences, leveraging contextual integration of tools like customer relationship management (CRM), data analytics, CX-as-a-service technologies, and intelligent automation to drive specific customer experience outcomes. Meanwhile, TTEC Engage provides a comprehensive suite of digitally-powered CX managed services. These include omnichannel customer support, technical assistance, order processing, and strategies for customer acquisition, growth, and retention, alongside specialized back-office functions such as AI operations, content moderation, and fraud management. TTEC serves a wide array of industries, including automotive, financial services, healthcare, technology, and travel, among many others. With operations in more than twenty countries across various continents, the company, founded in 1982 as TeleTech Holdings, Inc. before its name change in January 2018, is headquartered in Englewood, Colorado.
Quick stats
Shares outstanding49.3M
Computed float60.4M
Float / shares122.4%
Key info
SectorTechnology
IndustryInformation Technology Services
CIK (Central Index Key — the unique ID the SEC assigns to every filer. Use it to look up the company's filings on EDGAR.)0001013880
Websitehttps://www.ttec.com
AI Summary
AI-generated1/28
minorneutralother
New TTEC Digital study finds that while AI adoption is nearly universal, most models, processes, and teams aren’t ready to realize ROI
TTEC Digital released a study in partnership with CX Dive surveying 150 CX, IT, and contact center leaders, finding that widespread AI adoption has not translated to financial returns for most organizations.
The research indicates that zero respondents achieved cost reductions via AI, while two-thirds reported rising operational costs due to outdated operating models and fragmented data.
Additionally, the report notes that while 90% of leaders feel confident in deploying AI, only 1% describe their operating models as highly adaptive, highlighting a significant gap in readiness and governance.