Upland Software, Inc. delivers cloud-hosted enterprise work management solutions to a global clientele, with significant operations across the United States, the United Kingdom, and Canada. The company's portfolio features a family of Upland-branded software applications tailored for diverse organizational functions, including marketing, sales, contact centers, project administration, information technology, general business operations, human resources, and legal departments. Complementing its software, Upland offers specialized professional services encompassing implementation, data extraction, integration, configuration, and training, along with ongoing customer support. Its broad customer base ranges from large multinational corporations and governmental bodies to small and medium-sized businesses. Upland strategically serves numerous industries, such as financial services, consulting, technology, manufacturing, media, telecommunications, political organizations, healthcare, life sciences, retail, hospitality, and non-profit sectors, leveraging both direct and indirect sales channels. Incorporated in 2010 and headquartered in Austin, Texas, the company was formerly known as Silverback Enterprise Group, Inc. before rebranding as Upland Software, Inc. in November 2013.
Upland Software and Carahsoft Partner to Expand Public Sector Impact
Upland Software announced a strategic partnership with Carahsoft Technology Corp. to expand its public sector footprint by designating Carahsoft as its Master Government Aggregator.
Under the agreement, Carahsoft will distribute Upland's knowledge management and contact center solutions, including RightAnswers, Panviva, BA Insight, and InGenius, through various government contract vehicles such as NASA SEWP V, TIPS, and NASPO ValuePoint.
The partnership aims to help government agencies modernize service delivery and improve compliance by leveraging Upland's AI-powered enterprise intelligence platforms.